Call Centre
UCS Call Center module is an add-on to the Link UCS. The UCS Call Center module is designed to make campaign for incoming calls and outgoing calls.
Why Cosmact?

We have confidence in delivering superior results to our customers because of:
- Years of product development and project deployment experience in different mission critical solutions
- Possessing of various intellectual properties, including patented technologies and platform source codes
- Possessing of technological know-how and experience in large scale distributed, high availability system architecture
- Expertise in internet and next generation telecommunication network
- Extensive experience and know-how in call flow processing and media processing including IVR, speech recognition, text-to-speech, fax, conference and video
- Experienced project management skill with adoption of PRICE methodology