Typical deployment methods of Cosmos SDP are interactive voice response (IVR), Fax-on-demand (FOD) systems. Our IVR systems have been deployed to many customers range from government bodies, public utilities, enterprises and service providers.
Our systems work well with different brands of PABX and telecom trunk (ISDN, SS7 ISUP and SIP trunk).
Call Flow Management
Different call flows can be launched dynamically depends on different DNIS or channel
Reliable and Flexible
Fully distributed architecture is implemented for system load balancing redundancy and expansion
System Works Natively in VoIP Environment
Work in SIP environment, the de facto standard for VoIP communication
Quick and Easy Development
Call flow can be developed easily by Cosmos Designer's GUI based interface
Backend data integration is over standard HTTP/HTTPS based web services, decoupling the backend logic from front end call flow processing
Templates and guideline for system development