Why RainbowTONE Hosted Service?

Having telecom services can definitely increase business efficiency. Service such as Auto-attendant, fax-on-demand and interactive voice response (IVR) are commonly deployed in enterprises. However, installing, running and maintaining a private interactive voice response system (IVRS) could be expensive.

Rapid Time to Market

With our advanced technology and personalized service, your required service can be built or changed within hours. It is critical if you want to adapt to the market appetite after an advertisement is launched.

Low Total Cost of Ownership

With our hosting service, you do not need to invest in equipment and technical personnel for development and on-going maintenance. You can rely on our professional service for building and maintaining the service for you, without investing your own in-house experts.

Advanced Functional Blocks for Flexible and Versatile Services

Multimedia interactive content to enrich marketing campaign

  • Rapid Application Builder
  • Coupon Engine
  • Text-to-Speech for dynamic text content delivery
  • Speech recognition to enhance customer experience
  • Membership Engine
Extensive Real-time Reporting

You can always monitor your service status or campaign progress by our on-line real-time reporting tools. Report can be exported to PDF or Excel for off-line analysis.

7*24 Service

Our carrier-grade service platform is hosted in secure class-A data center for maximum reliability and 7*24 serviceability.

With our advanced technology and personalized service, your required service can be built or changed within hours. It is critical if you want to adapt to the market appetite after an advertisement is launched.

With our hosting service, you do not need to invest in equipment and technical personnel for development and on-going maintenance. You can rely on our professional service for building and maintaining the service for you, without investing your own in-house experts.

Multimedia interactive content to enrich marketing campaign:

  • Rapid Application Builder
  • Coupon Engine
  • Text-to-Speech for dynamic text content delivery
  • Speech recognition to enhance customer experience
  • Membership Engine

You can always monitor your service status or campaign progress by our on-line real-time reporting tools. Report can be exported to PDF or Excel for off-line analysis.

Our carrier-grade service platform is hosted in secure class-A data center for maximum reliability and 7*24 serviceability.

IVR Hosting

With our advanced application platform, we are able to host your telephony applications and scale up on demand.

With years of mission critical project implementation experiences, our in house development team is well prepared to provide professional project management, consultation and implementation services to meet your requirement.

 

Currently, we offer the following numbers for hosting your inbound IVR services:

  • China PRC 400 number
  • HK DID number
  • SIP trunk

 

We also offer whole range of supporting services for building professional IVR services for you:

  • Script design
  • Voice talent
  • Recording studio

Marketing Camapaign

Coupon and Ticketing Engine

 

  • When customer calls in, system can send him an electronic coupon/ticket via SMS. With the SMS, he may gain access to an exhibition or purchase goods at some discount price. This is an effective “pull” strategy in marketing campaign.

 

  • Such electronic coupon is instant and delivery cost is low. Most importantly, customers carry it with them all the time (as it exists as a stored short message in their mobile phone), increasing the chance of a purchase.

 

Real Time Interactive Quiz, Vote and Questionnaire

 

  • Interactive action can draw audience attention and encourage them to stay longer on a promotional activity. Make something interesting, such as:-Voting for the choice of destination in a traveling advertisement, coupling with some promotional package information.-Quiz on some healthy diet in a fitness club advertisement
  • We also provide on-line interactive questionnaire which can be easily integrated into your Facebook page.


Lucky Draw Service

  • Lucky draw can generate huge response from the public. Our lucky draw system enables you to launch any lucky draw event within hours.

Fax Service

We offer various messaging services.

 

Web to fax

  • Send fax via our website.
  • Just upload the document and our server will do the conversion and send the fax
  • Send to international destinations
  • Support: doc, ppt, xls, tiff, jpg, gif, pdf

 

Fax to e-mail

  • Personalized HK fax number
  • Fax file sent to your e-mail

 

Fax API is available to integrate fax service to your applications


 

Voice Messaging


Voice to mobile APP (Visual voicemail) and e-mail service allows you to retrieve your voice mail via mobile APP and e-mail. Voice message will be sent as MP3 file attachment.

SMS Service


RainbowTONE offers carrier grade connection to regional operators’ SMSC infrastructure, which provides reliable message delivery service. With our comprehensive coverage, we support hundreds of operator networks around the world.

 

We provide the following SMS services:

  • Send SMS via API integration (HTTPS)
  • Receive SMS via API integration (HTTPS)
  • Batch SMS broadcast
  • Support long messages
  • Customizable sender ID